Technical Support Operations Expert – IT (Cyberspace)™ (TSOE-IT™) and Applied Master Micro Degree

Course Overview

ITI Certifications in bundle: Certified Network Operations Specialist™ (CNOS™), Certified Secure System Administrator™ (CSSA™), Certified Enterprise Security Architect™ (CESA™)

Partner Certifications and/or Courses in bundle: CompTIA Cloud Admin Professional (Network+ / Cloud+), CASP+, Linux+, Windows Server 2019 – Administration Concepts, CCNA, CompTIA Server+ and Microsoft Bundle (Microsoft MTA 98-365, AZ-104 Azure Administrator and Microsoft AZ-800: Administering Windows Server Hybrid Core Infrastructure), CTI CISSP and CISM bundle, CISSP-ISSEP (FedVTE (now CISA Learning)) and EC-Council Mastering Microsoft Sentinel and EC-Council Cisco Certified CyberOps Associate (200-201). When purchasing this bundle as the Expert bundle under ITI SKU: Exp-13, the PenTest+ course and exam is included, resulting in the candidate earning the CompTIA Security Analytics Expert and CompTIA Secure Infrastructure Expert designations upon completion. Exams are provided for all courses that have exams except Microsoft (all), CISSP, CISM, CISSP-ISSEP, and Cisco.

Compare to SANS/GIAC GSE: Our Expert Series offers a significantly lower cost at comparable value to SANS GIAC Security Expert (GSE), featuring ITI certifications that include robust hands-on components, and requiring two master designations to ensure practical application to mission-critical operations. Award of the GSE requires the completion of any six Practitioner certifications and any four Applied Knowledge certifications at a cost of approximately $60,670 (Practitioner Certifications: $58,674 and Applied Knowledge Certifications (exam-only): $1,996). Comparable courses and certifications may include: SEC401 – GIAC Security Essentials (GSEC); SEC450 – GIAC Security Operations Certified (GSOC); SEC501 – GIAC Certified Enterprise Defender (GCED); SEC511 – GIAC Continuous Monitoring Certification (GMON); SEC505 – Certified Windows Security Administrator (GCWN); and SEC460 – GIAC Enterprise Vulnerability Assessor (GEVA)

Bundle Access Period and Delivery: Access is for 36 months from purchase (one ITI certification bundle at a time over consecutive 12-month periods) and all courses are Online OnDemand.

Master Designation Requirement: Two (included in price)

Combined Work Role Description: The Technical Support Operations Expert – IT (Cyberspace)™ (TSOE-IT™) is a key role focused on maintaining and securing enterprise IT systems to ensure operational stability and resilience. This role encompasses network operations, secure system administration, and enterprise architecture, providing comprehensive support for IT infrastructure in mission-critical environments. Professionals are skilled in troubleshooting, system configuration, and implementing security best practices across diverse platforms, ensuring the seamless operation of complex IT ecosystems while addressing emerging cyber threats.

High-level bundle description: This bundle is designed for IT professionals specializing in technical support operations, equipping them with the skills needed to manage and secure enterprise IT environments effectively. It combines ITI proprietary certifications with industry-leading partner programs to deliver a robust curriculum focused on network administration, secure system management, and enterprise security architecture. Through hands-on labs and real-world scenarios, participants gain the practical expertise required to optimize IT operations and protect against evolving cyber risks, positioning them as essential contributors to organizational success.

Requirements for certification: To earn the ITI Practitioner, Master, and Exert Certifications and be awarded the applied micro degrees and applied master micro degree, the student must complete all courses and pass the exams for each certification described within that ITI Certification and applied micro degree bundle and any new courses and certifications that have been added and pass two Master Designations within the Mission Readiness Range.

Recommended prerequisites, certification validity and renewals: Visit our dedicated webpage for more information and vendor links.

See each of the course descriptions for how to access the material and exam information.

Visit our catalog for a description of each course that makes up this bundle: ITI Training Catalog