Courses in the bundle: ITI Security+ course and labs, HDI-SCL, CompTIA Project+ and PMP Bundle, Certified Scrum Product Owner (CSPO) Certification (course and exam)
Bundle Access Period: 12 months from purchase.
8140 DCWF Work Role: Product Support Manager (Work Role Code: 803)
NICE Work Role: Product Support Management (Nice Work Role ID: OG-WRL-009)
Combined Work Role Description: Responsible for managing the comprehensive package of support functions required to field and maintain the readiness and operational capability of systems and components. This role involves planning, estimating costs, budgeting, and developing and implementing product support strategies to ensure sustained operational effectiveness. The position requires a strategic approach to managing product support, encompassing both technical and managerial aspects to achieve optimal system performance and reliability.
High-level bundle description: Elevate your career in product support management with the Certified Product Support Manager™ (CPSM™) and Applied Micro Degree Bundle. This extensive bundle includes online self-paced ITI Security+ course, labs and exam, HDI Support Center Leadership (HDI-SCL) course and exam, CompTIA Project+ (with course, lab and exam) and PMP (course) Bundle, and the online live Certified Scrum Product Owner (CSPO) certification course and exam (contact us to schedule). Designed to provide a comprehensive skill set for managing and supporting products in a dynamic environment, this bundle equips you with essential knowledge in security, support center leadership, information security management, and agile product ownership.
With this bundle, you will gain expertise in securing and managing product support, leading support teams, implementing effective information security practices, and driving product development through agile methodologies. Whether you are preparing for a new role or enhancing your current capabilities, the CPSM™ and Applied Micro Degree Bundle offers a robust foundation to excel in the ever-evolving field of product support management.
Requirements for certification: To earn the ITI CPSM™and be awarded the applied micro degree, the student must complete all courses and pass the exams for the Security+, HDI-SCL, Project+ and CSPO.
Recommended prerequisites, certification validity and renewals: Visit our dedicated webpage for more information and vendor links.
Visit our catalog for a description of each course that makes up this bundle: ITI Training Catalog Q4 2024