Course Overview
High-level description: The CompTIA A+ (Core 1 & Core 2) Bundle provides comprehensive training for individuals seeking to excel in foundational IT skills. This blended bundle includes custom self-paced online instructor-led training (ILT) courses for CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102), combined with engaging video lessons, text lessons, section quizzes, performance-based lab simulations, and comprehensive exam practice. The bundle also includes an exam voucher and an exam pass guarantee: if you don’t pass the exams on the first try, we will provide another 12 months of access to our custom online self-paced ILT along with additional exam vouchers.
Recommended Study Sequence: We recommend you start with ITI’s Custom Online Self-Paced ILT for A+ Core 1 and Core 2, followed by the integrated CompTIA CertMaster Learn and Labs.
CTI Custom Online Self-Paced ILT Description:
CompTIA A+ 220-1101 (Core 1): Develop critical IT skills with our CompTIA A+ Core 1 course, designed to provide the knowledge needed to manage and troubleshoot various IT systems effectively.
Course Highlights:
- Duration: 30 hours
- Content: 100 On-demand Videos
- Exam Prep: 300 Prep Questions
- Certificate of Completion for CompTIA A+ Core 1
Topics Areas Included:
- Devices, Setups, and Installs
- Displays and Multimedia Devices
- Supporting Multiple Drive Types
- Accounting for CPUs and Internal Components
- All About Network Theories
- Network Operations and Diagnostics
- Cloud and Virtualization Computing
- Laptop Features and Troubleshooting
- Syncing and Setup of Mobile Devices
- All Things Printing
Modules:
- Module 1: Devices, Setups, and Installs
- Module 2: Displays and Multimedia Devices
- Module 3: Supporting Multiple Drive Types
- Module 4: Accounting for CPUs and Internal Components
- Module 5: All About Network Theories
- Module 6: Network Operations and Diagnostics
- Module 7: Cloud and Virtualization Computing
- Module 8: Laptop Features and Troubleshooting
- Module 9: Syncing and Setup of Mobile Devices
- Module 10: All Things Printing
CompTIA A+ 220-1102 (Core 2): Enhance your IT skills with our CompTIA A+ Core 2 course, designed to provide advanced knowledge needed for IT support and troubleshooting.
Course Highlights:
- Duration: 30 hours
- Content: 100 On-demand Videos
- Exam Prep: 300 Prep Questions
- Certificate of Completion for CompTIA A+ Core 2
Topics Areas Included:
- Operating System Management
- Configuring and installing the OS
- Tools to Troubleshoot and Maintain the OS
- Network Management Tools
- Sharing Resources and Rights Management
- Threats and Security Measures
- Policies to Protect Data
- Prevent Malware and Security Threats
- Supporting and Troubleshooting Mobile Devices
- Implementing Operational Procedures
Modules:
- Module 1: Operating System Management
- Module 2: Configuring and installing the OS
- Module 3: Tools to Troubleshoot and Maintain the OS
- Module 4: Network Management Tools
- Module 5: Sharing Resources and Rights Management
- Module 6: Threats and Security Measures
- Module 7: Policies to Protect Data
- Module 8: Prevent Malware and Security Threats
- Module 9: Supporting and Troubleshooting Mobile Devices
- Module 10: Implementing Operational Procedures
Labs included (56 hours):
- Operating System Types and Features
- Implementing Different Boot Methods and Types of Operating System Installation
- Disk Partitioning Methods and File Systems
- Installing System Configuration Settings
- Using Microsoft Command Line Tools
- Using Microsoft Operating System Tools and Features
- Microsoft Windows System Utilities
- Using Microsoft Windows Control Panel Utilities
- Using Microsoft Windows Control Panel’s User Related Utilities
- Application Software Installation and Configuration Methods
- Features and Tools of Mac OS and Linux Desktop Operating System
- Logical Security Concepts
- Wi-fi Security Protocols and Authentication Methods
- Working with Tools and Methods of Malware Prevention, Detection and Removal
- Microsoft Windows OS Security Settings
- Implementing Security Best Practices to Secure a Workstation
- Using Data Destruction and Disposal Methods
- Troubleshooting Microsoft Windows Issues
- Troubleshooting PC Security Issues
- Malware Removal Best Practices
- Implementing Basic Change Management Best Practices
- Implement Basic Disaster Prevention and Recovery Methods
- Basics of Scripting
- Working with Remote Access Technologies
- Documentation and Licenses Best Practices
- Using Proper Communication Techniques and Professionalism
- Using System Restore
- Working with BitLocker
- Identifying different Windows Operating System Editions
- Managing a Windows device using the Command Line Interface
- Managing a Windows device using the Graphical User Interface (GUI)
- Configuring a Windows Device using the Control Panel
- Configuring and Managing a Windows Device using Settings
- Configuring Networking Settings on a Windows Device
- Install and Configure Applications on a Windows Device
- Identify different Operating Systems and functionality
- Different Operating System Installation methods
- Tools for Managing and Maintaining MAC Operating Systems
- Tools for Managing and Maintaining Linux Operating Systems
- Implementing Physical Security Measures
- Implementing Network Security Measures
- Authentication and Authorization Methods
- Wireless Security Implementation
- Malware and Social Engineering Prevention Methods
- Security Implementation on a Windows Device
- Password and Account Management on a Windows Device
- Mobile Security Solutions
- Secure Data Disposal Methods
- Securing a SOHO Network
- Securing Web Browsers on a Windows Device
- Troubleshooting Windows Operating Systems
- Troubleshooting Personal Computer Security Settings
- Malware Removal and Remediating Best Practices
- Troubleshooting Mobile Device Security Settings
- Documentation Best Practices
- Implementing Basic Change Management Best Practices
- Backup and Recovery Implementation
- Safety and Environmental Procedures
- Privacy, Licensing & Policy Concepts
- Using Proper Communication Techniques and Professionalism
- Basic Scripting Techniques
- Remote Access Methods
CompTIA CertMaster Learn and Labs Descriptions:
CompTIA A+ (220-1101 and 220-1102) CertMaster Learn and Labs: CertMaster Learn is a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams, and in their IT career. A Learning Plan helps learners stay on track with their studies, while robust analytics bring awareness of strengths and weaknesses.
CertMaster Labs make it easy for learners to practice and apply their skills in real workplace scenarios in preparation for the certification exam. All lab activities use real equipment and software, offer feedback and hints, and provide a score based on learner inputs, ultimately guiding learners to the most correct and efficient path through job tasks.
In the integrated experience, CertMaster Labs are integrated as Study Tasks within the CertMaster Learn Learning Plan, accessible through a single login and seamless workflow.
CertMaster Learn Features:
- Lessons cover all exam objectives with integrated videos
- Hundreds of practice questions test your knowledge
- Performance-based questions apply what you’ve learned in a scenario
- Assisted Labs guide you step-by-step through tasks
- Applied Labs present goal-oriented scenarios and require critical thinking and analysis
- Flashcards ensure you know the terminology and acronyms required for the exam
- The Learning Plan keeps you on track with your studies
Topics Covered:
- Installing Motherboards and Connectors
- Installing System Devices
- Troubleshooting PC Hardware
- Comparing Local Networking Hardware
- Configuring Network Addressing and Internet Connections
- Supporting Network Services
- Summarizing Virtualization and Cloud Concepts
- Supporting Mobile Devices
- Supporting Print Devices
- Configuring Windows
- Managing Windows
- Identifying OS Types and Features
- Supporting Windows
- Managing Windows Networking
- Managing Linux and macOS
- Configuring SOHO Network Security
- Managing Security Settings
- Supporting Mobile Software
- Using Support and Scripting Tools
- Implementing Operational Procedures
Labs Available:
- Assisted Lab: Exploring the Lab Environment
- Assisted Lab: Installing a Motherboard
- Assisted Lab: Installing Power Supplies
- Assisted Lab: Installing and Configuring System Memory
- Assisted Lab: Installing RAM
- Assisted Lab: Installing CPU and Cooler
- Assisted Lab: Upgrading and Installing GPU and Daisy-Chain Monitors
- Assisted Lab: Exploring the Virtual Machine Lab Environment
- Assisted Lab: Compare Networking Hardware
- Assisted Lab: Compare Wireless Network Technologies
- Assisted Lab: Configure a SOHO Router
- Assisted Lab: Compare Protocols and Ports
- Assisted Lab: Troubleshoot a Network #1
- Assisted Lab: Troubleshoot a Network #2
- APPLIED Lab: Troubleshoot a Network #1
- APPLIED Lab: Troubleshoot a Network #2
- Assisted Lab: Adding Expansion SSD in a Laptop
- Assisted Lab: Upgrading Laptop RAM
- Assisted Lab: Replacing Laptop Non-User Removable Battery
- Assisted Lab: Configuring Laptop Dock and External Peripherals
- Assisted Lab: Deploy a Printer
- Assisted Lab: Manage User Settings in Windows
- Assisted Lab: Support Windows 11
- Assisted Lab: Configure Windows System Settings
- Assisted Lab: Use Management Consoles
- Assisted Lab: Use Task Manager
- Assisted Lab: Monitor Performance and Event Logs
- Assisted Lab: Use Command-line Tools
- APPLIED Lab: Support Windows 10
- Assisted Lab: Perform Windows 10 OS Installation
- Assisted Lab: Perform Ubuntu Linux OS Installation
- Assisted Lab: Install and Configure an Application
- Assisted Lab: Troubleshoot a Windows OS Issue
- Assisted Lab: Configure Windows Networking
- Assisted Lab: Configure Folder Sharing in a Workgroup
- Assisted Lab: Manage Linux using Command-line Tools
- Assisted Lab: Manage Files using Linux Command-line Tools
- APPLIED Lab: Support and Troubleshoot Network Hosts
- Assisted Lab: Configure SOHO Router Security
- Assisted Lab: Configure Workstation Security
- Assisted Lab: Configure Browser Security
- Assisted Lab: Troubleshoot Security Issues Scenario #1
- APPLIED Lab: Troubleshoot Security Issues Scenario #2
- Assisted Lab: Use Remote Access Technologies
- Assisted Lab: Implement Backup and Recovery
- Assisted Lab: Implement a PowerShell Script
- Assisted Lab: Implement Bash Script
- Assisted Lab: Manage a Support Ticket
- Assisted Lab: Support Active Directory Domain Networking
Product Information:
- One license provides access to CertMaster Learn for A+ Core 1 & Core 2 (220-1101 & 220-1102) with CertMaster Labs integrated throughout the course and ITI courses and labs.
- Access keys must be redeemed within 12 months of purchase.
- Once redeemed the license will be valid for 12 months.
Exam Voucher and Exam Pass Guarantee (A+ Core 1 & Core 2): This bundle includes an exam voucher and an exam pass guarantee for A+ Core 1 & Core 2: if you don’t pass the exams on the first try, we will provide another 12 months of access to our custom online self-paced ILT along with additional exam vouchers. To qualify for the exam pass guarantee, you must show proof of completing all training materials, including course content, labs, and practice prep questions, before taking your exam.