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CompTIA Systems Support Specialist (A+ / Linux+)

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Course Overview

High-level description: The CompTIA Systems Support Specialist (A+ / Linux+) Bundle provides comprehensive training for individuals seeking to excel in IT operations and Linux administration. This blended bundle includes custom self-paced online instructor-led training (ILT) courses for CompTIA A+ and Linux+, combined with engaging video lessons, text lessons, section quizzes, performance-based lab simulations, and comprehensive exam practice. The bundle also includes an exam voucher and an exam pass guarantee for A+ and Linux+.

Recommended Study Sequence: We recommend you start with ITI’s Custom Online Self-Paced ILT for A+ and Linux+, followed by the integrated CompTIA CertMaster Learn and Labs.

CTI Custom Online Self-Paced ILT Description:

CompTIA Systems Support Specialist (A+ / Linux+): Master IT operations and Linux administration with our comprehensive CompTIA Systems Support Specialist course, designed to provide the skills needed to manage and troubleshoot various IT systems effectively.

Course Highlights:

  1. Duration: 65+ hours
  2. Content: 340+ On-demand Videos
  3. Exam Prep: 600+ Prep Questions
  4. Certificate of Completion for CompTIA Systems Support Specialist

Topics Areas Included:

CompTIA A+ 220-1101 (Core 1) Course Content

  1. Module 1: Devices, Setups, and Installs
  2. Module 2: Displays and Multimedia Devices
  3. Module 3: Supporting Multiple Drive Types
  4. Module 4: Accounting for CPUs and Internal Components
  5. Module 5: All About Network Theories
  6. Module 6: Network Operations and Diagnostics
  7. Module 7: Cloud and Virtualization Computing
  8. Module 8: Laptop Features and Troubleshooting
  9. Module 9: Syncing and Setup of Mobile Devices
  10. Module 10: All Things Printing
  11. Module 11: Resources and Testing

CompTIA A+ 220-1102 (Core 2) Course Content

  1. Module 1: Operating System Management
  2. Module 2: Configuring and installing the OS
  3. Module 3: Tools to Troubleshoot and Maintain the OS
  4. Module 4: Network Management Tools
  5. Module 5: Sharing Resources and Wrights Management
  6. Module 6: Threats and Security Measures
  7. Module 7: Policies to Protect Data
  8. Module 8: Prevent Malware and Security Threats
  9. Module 9: Supporting and Troubleshooting Mobile Devices
  10. Module 10: Implementing Operational Procedures
  11. Module 11: Resources and Testing

CompTIA Linux+ Course Content

  1. Lesson 1: Introducing Linux
  2. Lesson 2: Administering Users and Groups
  3. Lesson 3: Configuring Permissions
  4. Lesson 4: Implementing File Management
  5. Lesson 5: Authoring Text Files
  6. Lesson 6: Managing Software
  7. Lesson 7: Administering Storage
  8. Lesson 8: Managing Devices, Processes, Memory, and the Kernel
  9. Lesson 9: Managing Services
  10. Lesson 10: Configuring Network Settings
  11. Lesson 11: Configuring Network Security
  12. Lesson 12: Managing Linux Security
  13. Lesson 13: Implementing Simple Scripts
  14. Lesson 14: Using Infrastructure as Code
  15. Lesson 15: Managing Containers in Linux
  16. Lesson 16: Installing Linux

Labs included:

CompTIA Linux+ (63 hours) labs

  1. Design Hard Disk Layout
  2. Create Partitions and Filesystems
  3. Using Various Disk Management Tools
  4. Working with Kernel, Boot Modules, and Files
  5. Working with Relative and Absolute Paths
  6. Work with the Flow Control Constructs
  7. Control Mounting and Unmounting of Filesystems
  8. View the Hard Drive Details
  9. Check and Repair Filesystems
  10. Using RPM and YUM Package Management
  11. Using Debian Package Management
  12. Using Repositories
  13. Managing User and Group Accounts and Related System Files
  14. Run User Level Queries
  15. Managing Disk Quotas
  16. Working with Bash Profiles and Bash Scripts
  17. Setup Host Security
  18. Perform Basic File Editing Operations Using vi
  19. Search Text Files using Regular Expressions
  20. Using Shell Input and Output Redirections
  21. Install and Configure a Web Server
  22. Performing Basic File Management
  23. Amending Hard and Symbolic Links
  24. Find System Files and Place Files in the Correct Location
  25. Use Systemctl and update-rc.d Utility to Manage Services
  26. Configuring Host Names
  27. Change Runlevels and Shutdown or Reboot System
  28. Maintain System Time
  29. Configure Client Side DNS
  30. Configure System Logging
  31. Mail Transfer Agent (MTA) Basics
  32. Automate System Administration Tasks by Scheduling Jobs
  33. Create, Monitor and Kill Processes
  34. Manage Printers and Printing
  35. Accessibility
  36. Manage File Permissions and Ownership
  37. Perform Security Administration Tasks
  38. Working with Access Control List
  39. Configure SELinux
  40. Maintain the Integrity of Filesystems
  41. Work with Pluggable Authentication Modules (PAM)
  42. Secure Communication using SSH
  43. Securing Data with Encryption
  44. Work with TTY
  45. Set up SFTP to Chroot Jail only for Specific Group
  46. Secure a Linux Terminal and Implement Logging Services
  47. Boot the System
  48. Configure UFW and DenyHosts
  49. Compress Data Using Various Tools and Utilities
  50. Process Text Streams using Filters
  51. Basic Network Troubleshooting
  52. Use Streams Pipes and Redirects
  53. Perform CPU Monitoring and Configuration
  54. Perform Memory Monitoring and Configuration
  55. Perform Process Monitoring
  56. Modify Process Execution Priorities
  57. Manage File and Directory Permissions
  58. Access the Linux System
  59. Configure Inheritance and Group Memberships
  60. Patch the System
  61. Working with the Environment Variables
  62. Shells, Scripting and Data Management
  63. Customize or Write Simple Scripts
  64. Configure Permissions on Files and Directories
  65. Work with PKI

CompTIA A+ (56 hours) labs

  1. Operating System Types and Features
  2. Implementing Different Boot Methods and Types of Operating System Installation
  3. Disk Partitioning Methods and File Systems
  4. Installing System Configuration Settings
  5. Using Microsoft Command Line Tools
  6. Using Microsoft Operating System Tools and Features
  7. Microsoft Windows System Utilities
  8. Using Microsoft Windows Control Panel Utilities
  9. Using Microsoft Windows Control Panel’s User Related Utilities
  10. Application Software Installation and Configuration Methods
  11. Features and Tools of Mac OS and Linux Desktop Operating System
  12. Logical Security Concepts
  13. Wi-fi Security Protocols and Authentication Methods
  14. Working with Tools and Methods of Malware Prevention, Detection and Removal
  15. Microsoft Windows OS Security Settings
  16. Implementing Security Best Practices to Secure a Workstation
  17. Using Data Destruction and Disposal Methods
  18. Troubleshooting Microsoft Windows Issues
  19. Troubleshooting PC Security Issues
  20. Malware Removal Best Practices
  21. Implementing Basic Change Management Best Practices
  22. Implement Basic Disaster Prevention and Recovery Methods
  23. Basics of Scripting
  24. Working with Remote Access Technologies
  25. Documentation and Licences Best Practices
  26. Using Proper Communication Techniques and Professionalism
  27. Using System Restore
  28. Working with BitLocker
  29. Identifying different Windows Operating System Editions
  30. Managing a Windows device using the Command Line Interface
  31. Managing a Windows device using the Graphical User Interface (GUI)
  32. Configuring a Windows Device using the Control Panel
  33. Configuring and Managing a Windows Device using Settings
  34. Configuring Networking Settings on a Windows Device
  35. Install and Configure Applications on a Windows Device
  36. Identify different Operating Systems and functionality
  37. Different Operating System Installation methods
  38. Tools for Managing and Maintaining MAC Operating Systems
  39. Tools for Managing and Maintaining Linux Operating Systems
  40. Implementing Physical Security Measures
  41. Implementing Network Security Measures
  42. Authentication and Authorization Methods
  43. Wireless Security Implementation
  44. Malware and Social Engineering Prevention Methods
  45. Security Implementation on a Windows Device
  46. Password and Account Management on a Windows Device
  47. Mobile Security Solutions
  48. Secure Data Disposal Methods
  49. Securing a SOHO Network
  50. Securing Web Browsers on a Windows Device
  51. Troubleshooting Windows Operating Systems
  52. Troubleshooting Personal Computer Security Settings
  53. Malware Removal and Remediating Best Practices
  54. Troubleshooting Mobile Device Security Settings
  55. Documentation Best Practices
  56. Implementing Basic Change Management Best Practices
  57. Backup and Recovery Implementation
  58. Safety and Environmental Procedures
  59. Privacy, Licensing & Policy Concepts
  60. Using Proper Communication Techniques and Professionalism
  61. Basic Scripting Techniques
  62. Remote Access Methods

CompTIA CertMaster Learn and Labs Descriptions:

CompTIA A+ (220-1101 and 220-1102) CertMaster Learn and Labs: CertMaster Learn for CompTIA A+ provides a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams and in their IT career. There is 40+ hours of training and A+ Core 1 and Core 2 have 190 (100 practice questions/90 final assessment questions) each.

CertMaster Learn Features:

  1. Lessons cover all exam objectives with integrated videos
  2. Hundreds of practice questions test your knowledge
  3. Performance-based questions apply what you’ve learned in a scenario
  4. Assisted Labs guide you step-by-step through tasks
  5. Applied Labs present goal-oriented scenarios and require critical thinking and analysis
  6. Flashcards ensure you know the terminology and acronyms required for the exam
  7. The Learning Plan keeps you on track with your studies

Topics Covered:

  1. Lesson 1: Installing Motherboards and Connectors
  2. Lesson 2: Installing System Devices
  3. Lesson 3: Troubleshooting PC Hardware
  4. Lesson 4: Comparing Local Networking Hardware
  5. Lesson 5: Configuring Network Addressing and Internet Connections
  6. Lesson 6: Supporting Network Services
  7. Lesson 7: Summarizing Virtualization and Cloud Concepts
  8. Lesson 8: Supporting Mobile Devices
  9. Lesson 9: Supporting Print Devices
  10. Lesson 10: Configuring Windows
  11. Lesson 11: Managing Windows
  12. Lesson 12: Identifying OS Types and Features
  13. Lesson 13: Supporting Windows
  14. Lesson 14: Managing Windows Networking
  15. Lesson 15: Managing Linux and macOS
  16. Lesson 16: Configuring SOHO Network Security
  17. Lesson 17: Managing Security Settings
  18. Lesson 18: Supporting Mobile Software
  19. Lesson 19: Using Support and Scripting Tools
  20. Lesson 20: Implementing Operational Procedures

Labs Available:

  1. Assisted Lab: Exploring the Lab Environment
  2. Assisted Lab: Installing a Motherboard
  3. Assisted Lab: Installing Power Supplies
  4. Assisted Lab: Installing and Configuring System Memory
  5. Assisted Lab: Installing RAM
  6. Assisted Lab: Installing CPU and Cooler
  7. Assisted Lab: Upgrading and Installing GPU and Daisy-Chain Monitors
  8. Assisted Lab: Exploring the Virtual Machine Lab Environment
  9. Assisted Lab: Compare Networking Hardware
  10. Assisted Lab: Compare Wireless Network Technologies
  11. Assisted Lab: Configure a SOHO Router
  12. Assisted Lab: Compare Protocols and Ports
  13. Assisted Lab: Troubleshoot a Network #1
  14. Assisted Lab: Troubleshoot a Network #2
  15. APPLIED Lab: Troubleshoot a Network #1
  16. APPLIED Lab: Troubleshoot a Network #2
  17. Assisted Lab: Adding Expansion SSD in a Laptop
  18. Assisted Lab: Upgrading Laptop RAM
  19. Assisted Lab: Replacing Laptop Non-User Removable Battery
  20. Assisted Lab: Configuring Laptop Dock and External Peripherals
  21. Assisted Lab: Deploy a Printer
  22. Assisted Lab: Manage User Settings in Windows
  23. Assisted Lab: Support Windows 11
  24. Assisted Lab: Configure Windows System Settings
  25. Assisted Lab: Use Management Consoles
  26. Assisted Lab: Use Task Manager
  27. Assisted Lab: Monitor Performance and Event Logs
  28. Assisted Lab: Use Command-line Tools
  29. APPLIED Lab: Support Windows 10
  30. Assisted Lab: Perform Windows 10 OS Installation
  31. Assisted Lab: Perform Ubuntu Linux OS Installation
  32. Assisted Lab: Install and Configure an Application
  33. Assisted Lab: Troubleshoot a Windows OS Issue
  34. Assisted Lab: Configure Windows Networking
  35. Assisted Lab: Configure Folder Sharing in a Workgroup
  36. Assisted Lab: Manage Linux using Command-line Tools
  37. Assisted Lab: Manage Files using Linux Command-line Tools
  38. APPLIED Lab: Support and Troubleshoot Network Hosts
  39. Assisted Lab: Configure SOHO Router Security
  40. Assisted Lab: Configure Workstation Security
  41. Assisted Lab: Configure Browser Security
  42. Assisted Lab: Troubleshoot Security Issues Scenario #1
  43. APPLIED Lab: Troubleshoot Security Issues Scenario #2
  44. Assisted Lab: Use Remote Access Technologies
  45. Assisted Lab: Implement Backup and Recovery
  46. Assisted Lab: Implement a PowerShell Script
  47. Assisted Lab: Implement Bash Script
  48. Assisted Lab: Manage a Support Ticket
  49. Assisted Lab: Support Active Directory Domain Networking

CompTIA Linux+ (XK0-005) CertMaster Learn and Labs: CertMaster Learn for CompTIA Linux+ provides a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams and in their IT career. There are 40+ hours of training and there are 150 practice questions and a 90 question final assessment.

CertMaster Learn Features:

  1. Lessons cover all exam objectives with integrated videos
  2. Hundreds of practice questions test your knowledge
  3. Performance-based questions apply what you’ve learned in a scenario
  4. Assisted Labs guide you step-by-step through tasks
  5. Applied Labs present goal-oriented scenarios and require critical thinking and analysis
  6. Flashcards ensure you know the terminology and acronyms required for the exam
  7. The Learning Plan keeps you on track with your studies

Topics Covered:

  1. Lesson 1: Introducing Linux
  2. Lesson 2: Administering Users and Groups
  3. Lesson 3: Configuring Permissions
  4. Lesson 4: Implementing File Management
  5. Lesson 5: Authoring Text Files
  6. Lesson 6: Managing Software
  7. Lesson 7: Administering Storage
  8. Lesson 8: Managing Devices, Processes, Memory, and the Kernel
  9. Lesson 9: Managing Services
  10. Lesson 10: Configuring Network Settings
  11. Lesson 11: Configuring Network Security
  12. Lesson 12: Managing Linux Security
  13. Lesson 13: Implementing Simple Scripts
  14. Lesson 14: Using Infrastructure as Code
  15. Lesson 15: Managing Containers in Linux
  16. Lesson 16: Installing Linux

Labs Available:

  1. Assisted Lab: Exploring the Lab Environment
  2. Assisted Lab: Basic Linux Interaction
  3. Assisted Lab: Manage User Accounts
  4. Assisted Lab: Manage Group Accounts
  5. Assisted Lab: Configure and troubleshoot privilege escalation
  6. Assisted Lab: Configure Standard Permissions
  7. Assisted Lab: Configure Special Permissions
  8. Assisted Lab: Configure ACLs
  9. Assisted Lab: Troubleshoot permissions
  10. APPLIED LAB: Identity and Access Control
  11. Assisted Lab: Manage File Links
  12. Assisted Lab: Use File Management Commands
  13. Assisted Lab: Search for Files
  14. Assisted Lab: Edit Text Files
  15. Assisted Lab: Backup, Restore, and Compress Files
  16. Assisted Lab: Manage RPM Packages
  17. Assisted Lab: Manage DEB Packages
  18. Assisted Lab: Compile a Program
  19. Assisted Lab: Download Files From a Web Server
  20. APPLIED LAB: File and software management
  21. Assisted Lab: Deploy Storage and LVM
  22. Assisted Lab: Manage Processes
  23. Assisted Lab: Manage Services
  24. Assisted Lab: Deploy Services
  25. Assisted Lab: Configure Network Settings
  26. Assisted Lab: Configure Remote Administration
  27. Assisted Lab: Troubleshoot Network Configurations
  28. APPLIED LAB: System Management
  29. Assisted Lab: Configure a Firewall
  30. Assisted Lab: Intercept Network Traffic
  31. Assisted Lab: Harden a Linux System
  32. Assisted Lab: Verify file integrity by using hashes.
  33. Assisted Lab: Configure SELinux
  34. APPLIED LAB: Security
  35. Assisted Lab: Manage Scripts
  36. Assisted Lab: Configure a System with Ansible
  37. Assisted Lab: Manage Version Control with Git
  38. Assisted Lab: Deploy Docker Containers
  39. Assisted Lab: Manage GRUB2
  40. Assisted Lab: Deploy a Linux System
  41. APPLIED LAB: Scripting, Orchestration, Installation

Product Information:

  1. One license provides access to CertMaster Learn for Linux+ (XK0-005) with CertMaster Labs integrated throughout the course and ITI courses and labs.
  2. Once activated, the license is valid for 12 months

How to Access Courses and Labs: An access key and instructions will be sent via email after your purchase is complete.

Exam Voucher and Exam Pass Guarantee: This bundle includes an exam voucher and an exam pass guarantee for A+ and Linux+: if you don’t pass the exams on the first try, we will provide another 12 months of access to our custom online self-paced ILT along with an additional exam voucher. To qualify for the exam pass guarantee, you must show proof of completing all training materials, including course content, labs, and practice prep questions, before taking your exam.

Original price was: $2,799.00.Current price is: $2,299.00.
  • Skill Intermediate
  • Last Update November 11, 2024