Course Overview
High-level description: The CompTIA Systems Support Specialist (A+ / Linux+) Bundle provides comprehensive training for individuals seeking to excel in IT operations and Linux administration. This blended bundle includes custom self-paced online instructor-led training (ILT) courses for CompTIA A+ and Linux+, combined with engaging video lessons, text lessons, section quizzes, performance-based lab simulations, and comprehensive exam practice. The bundle also includes an exam voucher and an exam pass guarantee for A+ and Linux+.
Recommended Study Sequence: We recommend you start with ITI’s Custom Online Self-Paced ILT for A+ and Linux+, followed by the integrated CompTIA CertMaster Learn and Labs.
CTI Custom Online Self-Paced ILT Description:
CompTIA Systems Support Specialist (A+ / Linux+): Master IT operations and Linux administration with our comprehensive CompTIA Systems Support Specialist course, designed to provide the skills needed to manage and troubleshoot various IT systems effectively.
Course Highlights:
- Duration: 65+ hours
- Content: 340+ On-demand Videos
- Exam Prep: 600+ Prep Questions
- Certificate of Completion for CompTIA Systems Support Specialist
Topics Areas Included:
CompTIA A+ 220-1101 (Core 1) Course Content
- Module 1: Devices, Setups, and Installs
- Module 2: Displays and Multimedia Devices
- Module 3: Supporting Multiple Drive Types
- Module 4: Accounting for CPUs and Internal Components
- Module 5: All About Network Theories
- Module 6: Network Operations and Diagnostics
- Module 7: Cloud and Virtualization Computing
- Module 8: Laptop Features and Troubleshooting
- Module 9: Syncing and Setup of Mobile Devices
- Module 10: All Things Printing
- Module 11: Resources and Testing
CompTIA A+ 220-1102 (Core 2) Course Content
- Module 1: Operating System Management
- Module 2: Configuring and installing the OS
- Module 3: Tools to Troubleshoot and Maintain the OS
- Module 4: Network Management Tools
- Module 5: Sharing Resources and Wrights Management
- Module 6: Threats and Security Measures
- Module 7: Policies to Protect Data
- Module 8: Prevent Malware and Security Threats
- Module 9: Supporting and Troubleshooting Mobile Devices
- Module 10: Implementing Operational Procedures
- Module 11: Resources and Testing
CompTIA Linux+ Course Content
- Lesson 1: Introducing Linux
- Lesson 2: Administering Users and Groups
- Lesson 3: Configuring Permissions
- Lesson 4: Implementing File Management
- Lesson 5: Authoring Text Files
- Lesson 6: Managing Software
- Lesson 7: Administering Storage
- Lesson 8: Managing Devices, Processes, Memory, and the Kernel
- Lesson 9: Managing Services
- Lesson 10: Configuring Network Settings
- Lesson 11: Configuring Network Security
- Lesson 12: Managing Linux Security
- Lesson 13: Implementing Simple Scripts
- Lesson 14: Using Infrastructure as Code
- Lesson 15: Managing Containers in Linux
- Lesson 16: Installing Linux
Labs included:
CompTIA Linux+ (63 hours) labs
- Design Hard Disk Layout
- Create Partitions and Filesystems
- Using Various Disk Management Tools
- Working with Kernel, Boot Modules, and Files
- Working with Relative and Absolute Paths
- Work with the Flow Control Constructs
- Control Mounting and Unmounting of Filesystems
- View the Hard Drive Details
- Check and Repair Filesystems
- Using RPM and YUM Package Management
- Using Debian Package Management
- Using Repositories
- Managing User and Group Accounts and Related System Files
- Run User Level Queries
- Managing Disk Quotas
- Working with Bash Profiles and Bash Scripts
- Setup Host Security
- Perform Basic File Editing Operations Using vi
- Search Text Files using Regular Expressions
- Using Shell Input and Output Redirections
- Install and Configure a Web Server
- Performing Basic File Management
- Amending Hard and Symbolic Links
- Find System Files and Place Files in the Correct Location
- Use Systemctl and update-rc.d Utility to Manage Services
- Configuring Host Names
- Change Runlevels and Shutdown or Reboot System
- Maintain System Time
- Configure Client Side DNS
- Configure System Logging
- Mail Transfer Agent (MTA) Basics
- Automate System Administration Tasks by Scheduling Jobs
- Create, Monitor and Kill Processes
- Manage Printers and Printing
- Accessibility
- Manage File Permissions and Ownership
- Perform Security Administration Tasks
- Working with Access Control List
- Configure SELinux
- Maintain the Integrity of Filesystems
- Work with Pluggable Authentication Modules (PAM)
- Secure Communication using SSH
- Securing Data with Encryption
- Work with TTY
- Set up SFTP to Chroot Jail only for Specific Group
- Secure a Linux Terminal and Implement Logging Services
- Boot the System
- Configure UFW and DenyHosts
- Compress Data Using Various Tools and Utilities
- Process Text Streams using Filters
- Basic Network Troubleshooting
- Use Streams Pipes and Redirects
- Perform CPU Monitoring and Configuration
- Perform Memory Monitoring and Configuration
- Perform Process Monitoring
- Modify Process Execution Priorities
- Manage File and Directory Permissions
- Access the Linux System
- Configure Inheritance and Group Memberships
- Patch the System
- Working with the Environment Variables
- Shells, Scripting and Data Management
- Customize or Write Simple Scripts
- Configure Permissions on Files and Directories
- Work with PKI
CompTIA A+ (56 hours) labs
- Operating System Types and Features
- Implementing Different Boot Methods and Types of Operating System Installation
- Disk Partitioning Methods and File Systems
- Installing System Configuration Settings
- Using Microsoft Command Line Tools
- Using Microsoft Operating System Tools and Features
- Microsoft Windows System Utilities
- Using Microsoft Windows Control Panel Utilities
- Using Microsoft Windows Control Panel’s User Related Utilities
- Application Software Installation and Configuration Methods
- Features and Tools of Mac OS and Linux Desktop Operating System
- Logical Security Concepts
- Wi-fi Security Protocols and Authentication Methods
- Working with Tools and Methods of Malware Prevention, Detection and Removal
- Microsoft Windows OS Security Settings
- Implementing Security Best Practices to Secure a Workstation
- Using Data Destruction and Disposal Methods
- Troubleshooting Microsoft Windows Issues
- Troubleshooting PC Security Issues
- Malware Removal Best Practices
- Implementing Basic Change Management Best Practices
- Implement Basic Disaster Prevention and Recovery Methods
- Basics of Scripting
- Working with Remote Access Technologies
- Documentation and Licences Best Practices
- Using Proper Communication Techniques and Professionalism
- Using System Restore
- Working with BitLocker
- Identifying different Windows Operating System Editions
- Managing a Windows device using the Command Line Interface
- Managing a Windows device using the Graphical User Interface (GUI)
- Configuring a Windows Device using the Control Panel
- Configuring and Managing a Windows Device using Settings
- Configuring Networking Settings on a Windows Device
- Install and Configure Applications on a Windows Device
- Identify different Operating Systems and functionality
- Different Operating System Installation methods
- Tools for Managing and Maintaining MAC Operating Systems
- Tools for Managing and Maintaining Linux Operating Systems
- Implementing Physical Security Measures
- Implementing Network Security Measures
- Authentication and Authorization Methods
- Wireless Security Implementation
- Malware and Social Engineering Prevention Methods
- Security Implementation on a Windows Device
- Password and Account Management on a Windows Device
- Mobile Security Solutions
- Secure Data Disposal Methods
- Securing a SOHO Network
- Securing Web Browsers on a Windows Device
- Troubleshooting Windows Operating Systems
- Troubleshooting Personal Computer Security Settings
- Malware Removal and Remediating Best Practices
- Troubleshooting Mobile Device Security Settings
- Documentation Best Practices
- Implementing Basic Change Management Best Practices
- Backup and Recovery Implementation
- Safety and Environmental Procedures
- Privacy, Licensing & Policy Concepts
- Using Proper Communication Techniques and Professionalism
- Basic Scripting Techniques
- Remote Access Methods
CompTIA CertMaster Learn and Labs Descriptions:
CompTIA A+ (220-1101 and 220-1102) CertMaster Learn and Labs: CertMaster Learn for CompTIA A+ provides a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams and in their IT career. There is 40+ hours of training and A+ Core 1 and Core 2 have 190 (100 practice questions/90 final assessment questions) each.
CertMaster Learn Features:
- Lessons cover all exam objectives with integrated videos
- Hundreds of practice questions test your knowledge
- Performance-based questions apply what you’ve learned in a scenario
- Assisted Labs guide you step-by-step through tasks
- Applied Labs present goal-oriented scenarios and require critical thinking and analysis
- Flashcards ensure you know the terminology and acronyms required for the exam
- The Learning Plan keeps you on track with your studies
Topics Covered:
- Lesson 1: Installing Motherboards and Connectors
- Lesson 2: Installing System Devices
- Lesson 3: Troubleshooting PC Hardware
- Lesson 4: Comparing Local Networking Hardware
- Lesson 5: Configuring Network Addressing and Internet Connections
- Lesson 6: Supporting Network Services
- Lesson 7: Summarizing Virtualization and Cloud Concepts
- Lesson 8: Supporting Mobile Devices
- Lesson 9: Supporting Print Devices
- Lesson 10: Configuring Windows
- Lesson 11: Managing Windows
- Lesson 12: Identifying OS Types and Features
- Lesson 13: Supporting Windows
- Lesson 14: Managing Windows Networking
- Lesson 15: Managing Linux and macOS
- Lesson 16: Configuring SOHO Network Security
- Lesson 17: Managing Security Settings
- Lesson 18: Supporting Mobile Software
- Lesson 19: Using Support and Scripting Tools
- Lesson 20: Implementing Operational Procedures
Labs Available:
- Assisted Lab: Exploring the Lab Environment
- Assisted Lab: Installing a Motherboard
- Assisted Lab: Installing Power Supplies
- Assisted Lab: Installing and Configuring System Memory
- Assisted Lab: Installing RAM
- Assisted Lab: Installing CPU and Cooler
- Assisted Lab: Upgrading and Installing GPU and Daisy-Chain Monitors
- Assisted Lab: Exploring the Virtual Machine Lab Environment
- Assisted Lab: Compare Networking Hardware
- Assisted Lab: Compare Wireless Network Technologies
- Assisted Lab: Configure a SOHO Router
- Assisted Lab: Compare Protocols and Ports
- Assisted Lab: Troubleshoot a Network #1
- Assisted Lab: Troubleshoot a Network #2
- APPLIED Lab: Troubleshoot a Network #1
- APPLIED Lab: Troubleshoot a Network #2
- Assisted Lab: Adding Expansion SSD in a Laptop
- Assisted Lab: Upgrading Laptop RAM
- Assisted Lab: Replacing Laptop Non-User Removable Battery
- Assisted Lab: Configuring Laptop Dock and External Peripherals
- Assisted Lab: Deploy a Printer
- Assisted Lab: Manage User Settings in Windows
- Assisted Lab: Support Windows 11
- Assisted Lab: Configure Windows System Settings
- Assisted Lab: Use Management Consoles
- Assisted Lab: Use Task Manager
- Assisted Lab: Monitor Performance and Event Logs
- Assisted Lab: Use Command-line Tools
- APPLIED Lab: Support Windows 10
- Assisted Lab: Perform Windows 10 OS Installation
- Assisted Lab: Perform Ubuntu Linux OS Installation
- Assisted Lab: Install and Configure an Application
- Assisted Lab: Troubleshoot a Windows OS Issue
- Assisted Lab: Configure Windows Networking
- Assisted Lab: Configure Folder Sharing in a Workgroup
- Assisted Lab: Manage Linux using Command-line Tools
- Assisted Lab: Manage Files using Linux Command-line Tools
- APPLIED Lab: Support and Troubleshoot Network Hosts
- Assisted Lab: Configure SOHO Router Security
- Assisted Lab: Configure Workstation Security
- Assisted Lab: Configure Browser Security
- Assisted Lab: Troubleshoot Security Issues Scenario #1
- APPLIED Lab: Troubleshoot Security Issues Scenario #2
- Assisted Lab: Use Remote Access Technologies
- Assisted Lab: Implement Backup and Recovery
- Assisted Lab: Implement a PowerShell Script
- Assisted Lab: Implement Bash Script
- Assisted Lab: Manage a Support Ticket
- Assisted Lab: Support Active Directory Domain Networking
CompTIA Linux+ (XK0-005) CertMaster Learn and Labs: CertMaster Learn for CompTIA Linux+ provides a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams and in their IT career. There are 40+ hours of training and there are 150 practice questions and a 90 question final assessment.
CertMaster Learn Features:
- Lessons cover all exam objectives with integrated videos
- Hundreds of practice questions test your knowledge
- Performance-based questions apply what you’ve learned in a scenario
- Assisted Labs guide you step-by-step through tasks
- Applied Labs present goal-oriented scenarios and require critical thinking and analysis
- Flashcards ensure you know the terminology and acronyms required for the exam
- The Learning Plan keeps you on track with your studies
Topics Covered:
- Lesson 1: Introducing Linux
- Lesson 2: Administering Users and Groups
- Lesson 3: Configuring Permissions
- Lesson 4: Implementing File Management
- Lesson 5: Authoring Text Files
- Lesson 6: Managing Software
- Lesson 7: Administering Storage
- Lesson 8: Managing Devices, Processes, Memory, and the Kernel
- Lesson 9: Managing Services
- Lesson 10: Configuring Network Settings
- Lesson 11: Configuring Network Security
- Lesson 12: Managing Linux Security
- Lesson 13: Implementing Simple Scripts
- Lesson 14: Using Infrastructure as Code
- Lesson 15: Managing Containers in Linux
- Lesson 16: Installing Linux
Labs Available:
- Assisted Lab: Exploring the Lab Environment
- Assisted Lab: Basic Linux Interaction
- Assisted Lab: Manage User Accounts
- Assisted Lab: Manage Group Accounts
- Assisted Lab: Configure and troubleshoot privilege escalation
- Assisted Lab: Configure Standard Permissions
- Assisted Lab: Configure Special Permissions
- Assisted Lab: Configure ACLs
- Assisted Lab: Troubleshoot permissions
- APPLIED LAB: Identity and Access Control
- Assisted Lab: Manage File Links
- Assisted Lab: Use File Management Commands
- Assisted Lab: Search for Files
- Assisted Lab: Edit Text Files
- Assisted Lab: Backup, Restore, and Compress Files
- Assisted Lab: Manage RPM Packages
- Assisted Lab: Manage DEB Packages
- Assisted Lab: Compile a Program
- Assisted Lab: Download Files From a Web Server
- APPLIED LAB: File and software management
- Assisted Lab: Deploy Storage and LVM
- Assisted Lab: Manage Processes
- Assisted Lab: Manage Services
- Assisted Lab: Deploy Services
- Assisted Lab: Configure Network Settings
- Assisted Lab: Configure Remote Administration
- Assisted Lab: Troubleshoot Network Configurations
- APPLIED LAB: System Management
- Assisted Lab: Configure a Firewall
- Assisted Lab: Intercept Network Traffic
- Assisted Lab: Harden a Linux System
- Assisted Lab: Verify file integrity by using hashes.
- Assisted Lab: Configure SELinux
- APPLIED LAB: Security
- Assisted Lab: Manage Scripts
- Assisted Lab: Configure a System with Ansible
- Assisted Lab: Manage Version Control with Git
- Assisted Lab: Deploy Docker Containers
- Assisted Lab: Manage GRUB2
- Assisted Lab: Deploy a Linux System
- APPLIED LAB: Scripting, Orchestration, Installation
Product Information:
- One license provides access to CertMaster Learn for Linux+ (XK0-005) with CertMaster Labs integrated throughout the course and ITI courses and labs.
- Once activated, the license is valid for 12 months
How to Access Courses and Labs: An access key and instructions will be sent via email after your purchase is complete.
Exam Voucher and Exam Pass Guarantee: This bundle includes an exam voucher and an exam pass guarantee for A+ and Linux+: if you don’t pass the exams on the first try, we will provide another 12 months of access to our custom online self-paced ILT along with an additional exam voucher. To qualify for the exam pass guarantee, you must show proof of completing all training materials, including course content, labs, and practice prep questions, before taking your exam.